Technical
Technical
iBurst scraps data expiry
iBurst has scrapped the expiry date on its prepaid data offerings, allowing users to access the vouchers indefinitely until the data runs out.
The National Consumer Commission (NCC) recently issued the company with a compliance notice, indicating that it was contravening Section 63 of the Consumer Protection Act (CPA). As a result, iBurst has done away with access time limitations on prepaid vouchers.
In terms of the CPA, prepaid vouchers expire either when they have been used, or three years after the date they were issued. The section applies when suppliers accept money from consumers in exchange for prepaid certificates, cards, credit, vouchers or a “similar device”.
The service provider says it is “happy to comply” with the NCC’s directive. Head of products at iBurst, Zahir Kahn, says: “We decided that it was within our power to remove these limitations on both pre-threshold and post-threshold prepaid data vouchers.”
The withdrawal of access time limitations on prepaid products became effective on Wednesday.
Mediswitch’s SwitchComm PLUS
Mediswitch SwitchComm Plus
Mediswitch have indicated that all versions of their communications software prior to SCP will be phased out within the next few months in favour of the current version. Their communications software is used to transmit batches (Send/Receive) from your practice to their servers.
We’ve seen in happen at some practices that their existing software simply stops working.
Understandably this is a major issue, as in a number of cases:
- Practices will have to change from dial-up to broadband internet access
- Computers must be running Windows XP or higher (hardware might need to be upgraded)
- Medinol Dentists will need to update their EDI Create software for adjustment in lab fee totals as required by SCP
Please think about these issues carefully. If you need clarity, please call our offices 021 906 2296.
Better Practice Management: WE’RE HERE TO HELP
Frustrated with Telkom
Avoid being held held ransom by Copper Theft. If you’ve been told by Telkom that your lines are down and you cannot submit claims electronically, then do consider switching to iBurst as an alternative. Wireless broadband internet at a very affordable price.
Check it out:
http://iburst.nearcapetown.co.za
Schemes Administered by Universal Health
Universal Medical Schemes
Heads up! For more information about any of our medical schemes, please follow the links to:
Announcement: SwitchComm Plus 1.19
All MediSwitch clients please take note:
There is a pending update for SwitchComm Plus V1.19, about which you should already have received and email.
The update will execute automatically if your practice has been auto-flagged.
If, however, you elect to manually perform the upgrade yourself, here’s the link to the uploaded image:
MediSwitch support: 0800–111–703