Medical Billing Software

Bankmed to be administered by Discovery from 2016-01-01

Date: 4 December 2015



from Bankmed Communique…

Dear Trading Partner


Bankmed to be administered by Discovery Health (Pty) Ltd from 1 January 2016


We are pleased to inform you that from 1 January 2016, Bankmed will be administered by Discovery Health (Pty) Ltd.

We would like to ensure that healthcare professionals and Bankmed members experience a seamless transition in claiming under the new administrator. We have therefore provided you with information that will assist you when submitting claims for Bankmed members, from 1 January 2016.


Bankmed membership cards


In order for your patients to identify themselves as valid Bankmed members, they will be in possession of membership cards with the identifying Bankmed logo.




Submitting claims to Discovery Health

Claims with a service date up to 31 December 2015


You may submit claims with a service date up to 31 December 2015 to the previous administrator – Metropolitan Health – as you have always done. You will have five months in which to submit claims with a service date until the end of December 2015 to Metropolitan Health. There will be no payment for any claims we receive after this five-month period.


Claims with a service date from 1 January 2016


Please submit claims for Bankmed members to Discovery Health from 1 January 2016, with the exception of the following claims:


Basic Plan


* Optometry claims must be submitted to Iso Leso Optics


Traditional and Comprehensive plans


* Optometry claims must be submitted to PPN


Planned hospital admissions


Discovery Health will transfer all approved 2016 hospital admissions of Bankmed members to its administration database.



We hope this information will assist in making the transition phase as smooth as possible. Should you have any questions please e-mail


Yours in good health.


Electronic Transaction Team



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