Practice Manager Software

A Practice Manager Can Usher in Success into a Medical Practice


Within the category of practice manager software, you undoubtedly come across hundreds of products and software packages. The big vendors target smaller practices by advertising under that guise. The practice owners often find these prices appealing. But are they really getting what they need?

Medical applications are a special breed of software – very unlike your classic accounting packages like Pastel or Accpac. The proper storage of health-related patient records is essential in order for a medical and dental practice to be compliant with the HPCSA and other regulations. From a purely ethical standpoint, it is essential to protect the patient’s privacy and identity.

Practices also need tools for the practice manager for ad hoc data inquires and reporting. An accurate medical billing and medical aid claims, as well as patient billing system needs to be in place.

The requirements of various funders: medical aids, sick funds, employer groups, unions, buy-aids need to be considered. What will the medical aid pay? What is the patient’s co-payment? Does the patient’s medical aid cover the procedure necessitated by the diagnosis?

Should the doctor dispense medicines, inventory will need to be monitored. Controlled or scheduled substances need to be tracked carefully from the time of receipt until they are delivered to (consumed by) the patient. Expiration dates need to be recorded and tracked. Steps must be taken to ensure that expired medications were disposed of properly. Flushing the pills down the sewwerage system is no longer an acccepted option because of pollution and environmental risks.

As far as the practice manager software is concerned, it must be easy for everyone in the office to operate the system and find the information they need. Can an off-the-rack medical software application fulfill all of the practice’s needs?

What the practice manager often ends up doing is buying a variety of different software packages in an attempt to meet these disparate nees. But, the packages operate separately and individually. Even though they are loaded into the main practice database, they operate in silos – they are not integrated.

If the billing, medical claims, payment receipting, credit control and inventory systems are not integrated, you can bet that errors will occur. The practice will quickly become disorganized because the foundational system is disorganized. Consider the very real possibility that the risk of handing out expired samples medicines would increase.

There is also an increased risk that the patient’s privacy will not be protected.

When it comes to medical software applications, there is an obvious need for a well-designed integrated product. Products sold under the heading of software for small business cannot provide that. A good database designer can – enter practice management software.

A well designed practice manager software system pays for itself quickly. Just the speed with which billing and medical aid claims can be done is a distinct monetary advantage. If the system is set up properly, there is usually no need for a designated accounts person. The front desk secretary or receptionist can learn how to use the system quite effectively.

The integration of medical applications is just one example of how a customized practice manager software can be used to meet a medical practice’s needs. Before you order something marketed under the category of software small business, consult a, experienced practice management software vendor such as Better Practice Management. The consultation will be well worth your while.

Leave a Reply

Your email address will not be published.