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In 15 years we have never lost a single claim.
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That’s because our claim integrations are reliable – we guarantee delivery. However, we take our service and support a step further. After delivery, if there are any payment related issues with your processed claim, be it an incorrect rejection, short payment or denial of receipt by the funders, we will take this off your shoulders so your practice need not come to a halt.
The minute you call us with a valid funder query and reference number, we pick this up. Our turnaround time for first contact with you is 24 – 48 hours. We provide you with regular updates on these queries where escalation within the funder was necessary.
And how much do you pay for this extra service?
Nothing! This is a service we provide free of charge to all our clients. It’s a commitment that we make to our clients. |
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Kind Regards
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Marshilli Jacobs | Sales Area Manager
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tel 011 581 1348 | cell 073 141 2504
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